How Do I Place An Order?
1. Sending us your Order:
The best way to place your order is by filling our our ONLINE SECURE FORM.
You will be asked to upload your logo on that form. If you don't have a logo, click here. Be sure to be specific in what you would like, thread color, text style etc.
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2. Confirming your Order:
If you selected on the form that you want a cost summary before processing, you will receive that within 24-48 hours. Or you can select the option to bipass that step if you are in a hurry or wish to just proceed without receiving a cost summary. For those receiving an order confirmation, this should arrive within 24-48 hours. Your timely response is important so as not to delay your order.
NOTE: Once your order has been processed, it can not be changed. The garments are ordered immediately as we prepare your logo by turning it into a stitches design. Should you decide to cancel your order, you will be charged a 25% restocking fee. |
3. Approve logo proof within 48-72 hours.
We send you an email proof of your embroidered logo for approval with 48-72 hours of order placement. (unless you specify on the form, to bipass this step) Your card is billed at this time.
And again, prompt turnaround depends a great deal on how quickly you get back to us on changes & approval of the artwork. |
4. Order Scheduled for Production
Once your logo is approved, we schedule your order for production. This can be anywhere between 7-10 days after logo approval. Email us for current turnaround times. This does vary depending on the season. |
5. Order shipped! (ESTIMATED time in transit)
When your order is complete and ready to ship, we email you with UPS tracking number & your paid invoice. See the map below to get an idea of how long it will take to receive your package. Keep in mind this is just an estimate and it might be best to add another day. Ground shipping is not guaranteed.
-- NOTE: REORDERS: You only pay a set up fee on your first order. We keep all your order information, design specs & thread colors used on file so reordering is VERY easy! We want you to come back time and time again for embroidered apparel. We also keep a copy of your digitized logo in our company safe. |
Online Thread Color Chart
THREE Choices for choosing your embroidery.
1. Email us your logo in a .jpg, .bmp, .gif format. High resolution, 300 dpi preferred.
2. Choose a stock design from one of our EMBROIDERY STOCK DESIGNS Catalogs. We work with Dakota Collectibles because they have the biggest selection and their design prices are very low. Click the icon below to visit their website. The cost of each design is listed in a (25) para thesis, which means it is $25.00. Let us know which stock number it is and we can order if for you. These formats can only be read with embroidery digitizing software, so they are for embroidery purposes only.
3. Text only: If you choose to just go with a simple text for your embroidery, choose from one of the font styles below. If you don't see one you like, email us. We have many others but these are among our customer's favorites and embroider very well. If you have a .ttf that is specific to your logo, you can email that to us and we can generate any font you wish....for FREE!
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Click box to enlarge for detail
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